MEDICAL MUTUAL RESOURCES
See your benefit plan document for details pertaining to specific vendor offerings and program requirements. All MMO programs and services are strictly confidential and are HIPAA compliant. MMO program offerings are based on the most recent data files provided by claims and wellness vendors.
SERVICES
- Precertification of inpatient and outpatient services is managed by MMO. To reach MMO, call 800-338-4114.*
- Improve your health by learning how to manage your diabetes with an individualized treatment plan from Medical Mutual’s Diabetes Management Program. A trained health coach works with you to supplement the care you get from your doctor. You will receive reminders and help with coordinating the services you need. Call 800-861-4826 and select option 2 to check eligibility and enroll. Click Here to download additional information.
- Medical Information Helpline. Have a question about your health, medications or treatment plan, access the Medical Mutual’s 24/7 Nurseline by calling 888- 912-0636 or visit MedMutual.com/member to chat with a nurse.
- If you have a serious injury or illness, MMO Case Management Program is here to help. Through this program one of our nurse case managers will work with you one-on-one to create a care plan just for you. If you have questions or want to enroll in the program, please call 1-800-258-3175.
